Expert Talk on New Trends , Processes and technologies used in 5 star hotels after Covid Pandemic
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Event Title |
Expert Talk on New Trends , Processes and technologies used in 5 star hotels after Covid Pandemic |
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| Event category | Expert Talk | |||||||||||||
| About Event | In a post-Covid world, 5-star hotels are adapting to new trends, processes, and technologies to ensure safety, comfort, and enhanced guest experiences. Expert talks within the industry highlight several key shifts: 1. Contactless Services: To minimize physical touchpoints, hotels are implementing contactless check-in/check-out procedures, digital room keys, and mobile concierge services. 2. Enhanced Sanitization Protocols: Heightened cleaning measures and sanitation protocols are being enforced to reassure guests of their safety. This includes UV disinfection, air purification systems, and rigorous cleaning schedules. 3. Tech Integration: Hotels are investing in technology to streamline operations and improve guest experiences. This includes AI-driven chatbots for customer service, IoT devices for room automation, and data analytics for personalized services. 4. Flexible Booking Policies: Given the uncertainty caused by the pandemic, hotels are offering flexible booking policies to accommodate changing travel plans, including no-fee cancellations and modifications. 5. Focus on Health and Wellness: There’s a greater emphasis on health and wellness amenities, such as in-room fitness equipment, wellness programs, and healthy dining options. 6. Sustainability Initiatives: Many hotels are integrating sustainable practices into their operations, including energy-efficient systems, waste reduction programs, and locally sourced materials. |
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| AIM of the Events | 1. Industry Insight: Provide participants with a comprehensive understanding of the emerging trends and technologies reshaping the hospitality sector post-pandemic. 2. Best Practices Sharing: Facilitate the exchange of best practices among industry experts and hoteliers to adapt and thrive in the evolving landscape. 3. Enhanced Guest Experience: Explore innovative strategies to enhance guest experiences while prioritizing safety, comfort, and personalized service. 4. Operational Efficiency: Identify efficient processes and technologies that streamline hotel operations, optimize resource utilization, and improve overall efficiency. 5. Sustainable Growth: Promote sustainability initiatives and eco-friendly practices within the hospitality industry to foster long-term resilience and responsible growth. |
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| Content of the Event | The event will delve into the transformation of 5-star hotels post-Covid, focusing on key content areas. Discussions will revolve around implementing contactless services for guest safety, integrating advanced sanitation protocols, and leveraging technology to enhance operational efficiency. Participants will explore emerging trends like AI-driven guest services and IoT automation. Additionally, the event will emphasize the importance of flexible booking policies to accommodate changing travel dynamics. Sustainability initiatives, such as energy-efficient practices and waste reduction strategies, will also be highlighted. Ultimately, the content aims to equip attendees with insights and strategies to adapt, innovate, and thrive in the new hospitality landscape. | |||||||||||||
| Highlights | 1. Cutting-Edge Technologies: Discover the latest advancements in contactless check-in/out, AI-driven guest services, and IoT automation transforming the guest experience. 2. Safety & Sanitization Protocols: Explore rigorous sanitation measures and innovative disinfection techniques ensuring guest safety while maintaining luxury standards.3. Adaptive Operations: Learn strategies for operational agility, including flexible booking policies and resource optimization, to navigate evolving travel dynamics post-pandemic.4. Sustainability & Responsibility: Highlighting sustainable practices and eco-friendly initiatives to foster resilience and responsible growth within the hospitality industry. 5. Networking & Best Practices: Engage with industry experts and fellow hoteliers to exchange insights, share best practices, and forge valuable connections for future collaboration and success. |
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| Speakers of the Events |
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| Department Name | School of Hotel Management and Tourism | |||||||||||||
| Course Name | BHM, MHM, BSC HHA, DFP , DHM (ALL SEMESTERS) | |||||||||||||
| Date Time & Venue of Events: | Date: 28thFebruary, 2024 Time: 3:00pm onwards Venue: Seminar Hall, SOHMT |
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| Event Coordinator & Organizing Team Members | Mr. Sanjay Badoni /Mr. Shubhang Walia | |||||||||||||
| Contact Person | 8800998779/ 70175 49403 | |||||||||||||